Welcome to Woopsie! (referred to as "the App" or "we"). This User Agreement (the "Agreement") is a legal agreement between you and us governing your use of the Woopsie! iOS app and related services. Please read this Agreement carefully before using the App. By registering an account or using the App, you acknowledge that you have read, understood, and agreed to be bound by all of the terms of this Agreement.
By registering an account or using the App, you agree to be bound by this Agreement. We may modify this Agreement from time to time. Material changes will be notified to you through in-app notices or other reasonable means. The modified Agreement takes effect upon publication; your continued use of the App after the modification constitutes acceptance of the revised terms. If you do not agree with the revised terms, you should stop using the App and may delete your account as described in Section 10.
You must be at least 13 years old (or the higher minimum age required by law in your country or region) to use the App. If you are under this age, please do not register or use the App. The App is not directed to children under 13.
You may register and sign in using your Apple account (Sign in with Apple) or an email verification code. You agree to provide true, accurate, and complete registration information and to keep it up to date.
You are responsible for all activity that occurs under your account. Please keep your login credentials secure and do not lend, transfer, or share your account with others. If you discover unauthorized use of your account, contact us immediately through the contact information in Section 12.
To ensure data consistency, the App supports only one active login session at a time. Signing in on another device will invalidate the previous session.
The App offers monthly and yearly auto-renewable subscription plans, billed through your Apple App Store account. A one-time free trial of 48 hours begins when you first open the App. Once the trial ends, if you have not subscribed, you can no longer use the App's features until you subscribe. If you subscribe, payment is charged to your Apple Account at confirmation of purchase, and the subscription renews automatically as described in 4.2.
Subscriptions are auto-renewing unless you cancel at least 24 hours before the end of the current period. You may view, manage, or cancel your subscription at any time in iOS Settings > Apple ID > Subscriptions. After cancellation, service continues until the end of the current billing period.
Subscription prices may change. Apple will notify you in accordance with its applicable processes before any price change; if you do not agree with the new price, you may cancel your subscription.
All subscription payments are processed by the Apple App Store, and we cannot process refunds directly. Refund requests must be submitted through Apple's official channel (reportaproblem.apple.com) and are subject to Apple's refund policy.
You may use the "Restore Purchases" feature on a new device or after reinstalling the App to restore subscriptions purchased with the same Apple account. Subscription entitlements are tied to your Apple account rather than your app account; we recommend signing in with the same app account after purchasing to keep your subscription and data consistently associated.
The main features of the App include:
By using the App, you agree to:
The App, including its software, interface design, trademarks, logos, and text, is owned by us or the respective rights holders and is protected by law. Except as expressly authorized by this Agreement, you may not copy, modify, distribute, rent, sell, decompile, or reverse engineer the App.
Content you upload or create (including pet profiles, photos, and event records) belongs to you. To provide the services to you, you grant us a non-exclusive, revocable, non-transferable license to store, process, and sync such content. You warrant that you have the right to provide such content and that it does not infringe the rights of any third party.
The App is provided on an "as is" and "as available" basis, and we make no warranties regarding the continuity, timeliness, or security of the service.
To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of or inability to use the App. Our total liability shall not exceed the total amount you paid for the App in the past 12 months or 100 USD, whichever is higher. This section does not exclude or limit liability that cannot be excluded or limited under applicable law.
You may delete your account at any time within the App; your pet profiles, walk records, and related cloud data will be removed. If you materially breach this Agreement, we may suspend or terminate your account and services, and reserve the right to pursue legal remedies.
This Agreement is governed by and construed in accordance with the laws of the People's Republic of China. Any dispute arising out of this Agreement shall first be resolved through friendly negotiation; if negotiation fails, either party may submit the dispute to a competent court.
If you have any questions about this Agreement, please contact us: support@woopsie.app